It is Have A Heart’s policy to only allow returns on cartridges.

 

Cartridges must be returned:

● Within 7 days of original purchase with receipt
● In their original packaging with the lot, batch, or inventory ID number fully legible.
● Only 1 cartridge return is allowed per visit.

 

 

Contaminated products such as a large hair in a Bud or moldy edibles can be returned as well but require approval from a manager, or a lead if a manager is not present.

 

Contaminated products must be returned:

● Within 2 days of original purchase with receipt
● In their original packaging with the lot, batch, or inventory ID number fully legible.

We will process you return and refund the total amount cash due. You are free to make another purchase if you so choose. We do not swap out items, we refund the amount due.